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Managed Helpdesk

With our Helpdesk management agreement, we take care of the operation of your team’s service and IT equipment.

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This allows your team to focus fully on growth and development while we handle the IT maintenance.

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Partnering with NCSS provides :​​​

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  • User support for different versions of the Office 365 suite

  • User support for the Microsoft environment

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  • User support for printers and scanners connected to workstations

  • User support for VPNs

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  • Management of claims by phone, ticket, or email

  • 8 hours per day, 5 days per week support

  • Cloud data storage management

  • IT system management and monitoring

  • Competitive SLAs

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